Online Shopping Policy

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Please make sure you have read our Privacy Policy and Terms and Conditions related to the use of this Website.

This website is operated by Pink & Blue Kidz Clothing. All orders and purchases made through this website shall be subject to these Online Shopping Terms and Conditions.

Processing Times

The processing time depends on the day and can be up to seven business days during busy times or sales. Processing time does not include the shipping time, it is just the time to get your order packed up and ready for you to pick up or be shipped.

Local Pick Up

We offer local contactless pick up seven days a week. Bin times are Monday - Friday 8am -7pm & Saturday - Sunday 10am - 7pm. At time of pick up please use hand sanitizer before and after you pick up your order. Please wear a mask at all times and practice social distancing if there is more than one customer.

Order Descrepancies 

Every once in a while on the website it will say something is in stock and when we go to fulfill your order it may be out of stock. In this situation we will refund you right away, unfortunately this is an issue that can happen and although we try our best to ensure our website is always up to date, there is always a chance it could happen. If this situation occurs we try our best to let you know as soon as possible on the next business day (if you order on a weekend or a stat holiday you may not be notified until the next business week day).

Returns

New Product Orders made online can be returned for exchange or store credit within 14 days of receiving your package. New products can be returned for a full refund within the 14 days. Gently Used products are final sale always. Please see our refund policy for further details on returns.